At a Glance: fomo7 collects only the data needed to run your account, process payments in PKR Rs, and keep the platform secure. We do not sell your data. We do not share it with advertisers. We protect it with industry-standard encryption. You can request access to or deletion of your data at any time by contacting support@fomo7.run.
1 Introduction — Who This Policy Covers
This Privacy Policy ("Policy") describes how fomo7, operating at fomo7.run ("fomo7," "we," "us," "our"), collects, uses, stores, shares, and protects the personal information of players who register and use the fomo7 platform in Pakistan.
This Policy applies to all personal data processed in connection with your fomo7 account, including data collected through the website at fomo7.run, through any correspondence with fomo7 customer support, and through payment transactions made via Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT, or Visa and Mastercard. It applies to all Pakistani players regardless of the device or browser used to access fomo7.
By creating a fomo7 account and using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here. If you do not agree with this Policy, you should not create a fomo7 account or continue using the platform.
This Policy should be read alongside fomo7's Terms and Conditions, which together form the complete agreement between you and fomo7 regarding your use of the platform.
2 What Personal Data fomo7 Collects
fomo7 collects personal data in several ways — directly from you when you register and use the platform, automatically through your interactions with the website, and occasionally from third-party sources during identity verification. Here is a breakdown of each category.
2.1 Registration Data
When you create a fomo7 account, we collect the information you provide in the registration form:
This data is used to create and manage your account, verify your identity, and communicate with you about your account activity.
2.2 Identity Verification (KYC) Data
As part of fomo7's Know Your Customer (KYC) process — required before processing withdrawals — we may ask you to provide:
- A copy of your valid Pakistani CNIC (front and back)
- A copy of your passport, if CNIC is unavailable
- A selfie photograph holding your identity document, in some cases
- Proof of your registered mobile number
- Evidence of ownership of the payment method used for deposits (for example, a screenshot of your Easypaisa or JazzCash account showing your name)
KYC documents are used solely for identity verification, anti-money laundering compliance, and responsible gaming age checks. They are not used for any marketing or third-party profiling purpose.
2.3 Transaction and Financial Data
Every deposit and withdrawal processed through your fomo7 account generates a transaction record that fomo7 retains. This includes the payment method used (for example, Easypaisa or JazzCash), transaction amounts in PKR Rs, transaction timestamps, and transaction reference numbers. Full payment credentials — such as complete card numbers or wallet PINs — are never stored by fomo7. Payment processing is handled through encrypted third-party payment gateways.
2.4 Gameplay and Betting Data
fomo7 logs all betting and gaming activity associated with your account. This includes bet placements, game round results, stakes, winnings, and session durations. This data is used to manage your account correctly, settle bets accurately, identify responsible gaming concerns, detect unusual activity, and resolve any disputes that may arise.
2.5 Technical and Device Data
When you access fomo7, our systems automatically collect certain technical data. This includes your IP address, the type of browser you are using, your device type (mobile or desktop), operating system version, and general geographic location based on IP. This data is used for platform security, fraud detection, and performance optimisation — particularly to ensure fomo7 continues to work well on Pakistani mobile devices and 4G connections.
2.6 Communications Data
If you contact fomo7 customer support by email or any other channel, we retain records of that correspondence. This includes your messages, the support agent's responses, and any attachments. These records help fomo7 resolve ongoing queries, review the quality of support provided, and identify patterns in player issues that require product or process improvements.
3 Why fomo7 Collects and Uses Your Data
fomo7 only collects personal data for specific, legitimate purposes. The table below maps each data category to its purpose:
| Data Category | Primary Purpose | Secondary Purpose |
|---|---|---|
| Registration data | Account creation and management | Account security and password recovery |
| KYC documents | Age and identity verification | Anti-money laundering compliance |
| Transaction data | Deposit and withdrawal processing in PKR | Financial record-keeping and dispute resolution |
| Gameplay data | Bet settlement and account management | Responsible gaming monitoring and dispute resolution |
| Technical data | Platform security and fraud detection | Performance optimisation for Pakistani mobile users |
| Communications data | Customer support resolution | Service quality review and improvement |
Plain language version: fomo7 uses your data to run your account, pay you when you win, verify you are who you say you are, and keep the platform secure. That is the core of it. Any other use is secondary and supportive of those main purposes.
4 Legal Basis for Processing Your Data
fomo7 processes personal data under the following legal bases, which correspond to the purposes described in Section 3:
4.1 Contractual Necessity
The majority of fomo7's data processing is necessary to perform the contract between fomo7 and you — that is, the Terms and Conditions you accept when you register. Processing your registration data to create your account, storing transaction records to process your PKR Rs deposits and withdrawals, and logging gameplay data to settle your bets are all essential to delivering the service you signed up for. Without this processing, fomo7 cannot operate your account.
4.2 Legal and Regulatory Obligation
Certain data processing is required by law. Anti-money laundering requirements make KYC identity verification mandatory before withdrawal processing. Age verification is required to comply with responsible gaming obligations. Financial transaction records must be retained for compliance and audit purposes. fomo7 has no discretion in these areas — processing is required regardless of player preference.
4.3 Legitimate Interests
Some data processing serves fomo7's legitimate operational interests in ways that do not override your privacy rights. This includes processing technical data for fraud detection and platform security, retaining support communications for quality assurance, and analysing anonymised gameplay patterns to improve platform performance. In each case, fomo7 considers whether the legitimate interest is proportionate and does not unduly intrude on your privacy.
4.4 Consent
Where fomo7 relies on consent as the legal basis for processing — primarily for sending marketing communications — you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of any processing that took place before the withdrawal. To withdraw consent for marketing, use the unsubscribe option in any marketing communication or contact support directly.
5 How fomo7 Handles Payment Data
Payment data deserves its own section because it is among the most sensitive information fomo7 processes. Here is how it works in practice for Pakistani players using Easypaisa, JazzCash, and other local payment methods.
When you initiate a deposit or withdrawal on fomo7, you are redirected to or interact with your chosen payment provider's interface. The actual processing of your mobile wallet transaction, bank transfer, or card payment is handled by the payment provider's own systems — not directly by fomo7's servers. fomo7 receives a transaction confirmation and reference number from the payment provider once the transaction is complete, but does not receive or store your full wallet PIN, card number, or online banking credentials.
fomo7 retains the following payment-related data: payment method type (e.g., "Easypaisa"), the last four digits of a card where applicable, transaction amount in PKR Rs, transaction date and time, transaction status, and the reference number issued by the payment provider. This data is held for financial record-keeping, dispute resolution, and compliance purposes.
fomo7 applies a same-method withdrawal policy: your withdrawal is processed back to the same payment method used for the corresponding deposit. This protects against third-party payment fraud and is a standard anti-money laundering measure. It also means fomo7 needs to retain a record of which payment method was used for each deposit.
Security note: fomo7 staff cannot access your full payment credentials. If anyone claiming to represent fomo7 asks for your Easypaisa PIN, JazzCash password, or bank account credentials, do not provide them and report the contact to support@fomo7.run immediately.
6 Cookies and Tracking Technologies
fomo7 uses cookies and similar technologies on the fomo7.run website. A cookie is a small text file placed on your device by the website to store session and preference information. Here is how fomo7 uses them:
6.1 Essential Cookies
These cookies are necessary for fomo7 to function. They manage your login session, keep you logged in while you navigate between pages, and maintain your bet slip state. Without essential cookies, the platform cannot function correctly. These cannot be disabled without breaking the service.
6.2 Performance and Analytics Cookies
fomo7 uses performance cookies to understand how Pakistani players interact with the platform — which pages load slowly, where players navigate from, and which features are used most frequently. This data is aggregated and anonymised — it tells fomo7 that "X% of mobile users in Pakistan reach the cricket betting page from the homepage" rather than identifying any specific player. This information drives the platform improvements that make fomo7 work better for everyone.
6.3 What fomo7 Does Not Use Cookies For
fomo7 does not use third-party advertising cookies to track your browsing behaviour across other websites. fomo7 does not place marketing pixels from social media platforms or advertising networks that would allow those platforms to profile your activities across the web. Your browsing behaviour outside of fomo7.run is not tracked by fomo7 through cookies.
6.4 Managing Cookies
You can control cookie settings through your browser. Most browsers allow you to block or delete cookies through their privacy or settings menus. Be aware that blocking essential cookies will prevent fomo7 from working correctly. For performance cookies, you can opt out without affecting the core platform functionality.
7 When fomo7 Shares Your Data
fomo7 does not sell your personal data to any third party. We do not rent it, trade it, or provide it to advertisers. There are, however, specific situations where fomo7 shares data with carefully selected third parties:
7.1 Payment Processors
When you initiate a deposit or withdrawal, transaction information is shared with the relevant payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or the card network). This sharing is essential to process your PKR transaction and cannot be avoided. Each payment provider operates under its own privacy policy and data processing obligations.
7.2 Identity Verification Services
For KYC verification, fomo7 may use a third-party identity verification service to authenticate identity documents submitted by players. Where this service is used, your submitted document images are shared with the verification provider solely for the purpose of verifying authenticity. The provider does not use this data for any other purpose and is bound by confidentiality obligations.
7.3 Technology Service Providers
fomo7 uses third-party technology providers for services including hosting, data storage, customer support ticketing, and email delivery. These providers access personal data only to the extent necessary to provide their specific service to fomo7, operate under data processing agreements, and are not permitted to use the data for their own purposes.
7.4 Legal and Regulatory Authorities
fomo7 may disclose personal data to relevant authorities where required by law, court order, or regulatory requirement. This includes disclosures related to anti-money laundering investigations, fraud prevention, or other legal proceedings. fomo7 will only disclose the minimum data required to comply with the specific legal obligation.
7.5 Business Transfers
In the event of a merger, acquisition, or sale of all or part of fomo7's business, personal data held by fomo7 may be transferred to the acquiring entity as part of the transaction. If this occurs, fomo7 will notify affected players and the acquiring entity will be required to honour the commitments made in this Privacy Policy.
8 How Long fomo7 Keeps Your Data
fomo7 keeps your personal data for as long as is necessary to serve the purpose for which it was collected, and for no longer than required by applicable legal obligations. The specific retention periods for key data categories are as follows:
- Account registration data: Retained for the duration of your fomo7 account and for a period of five years after account closure, for compliance and dispute resolution purposes.
- KYC documents: Retained for five years from the date of submission, in line with standard anti-money laundering record-keeping requirements.
- Transaction records: Retained for five years from the date of each transaction, for financial compliance and audit purposes.
- Gameplay and betting records: Retained for three years from the date of each bet, for dispute resolution and responsible gaming monitoring.
- Customer support communications: Retained for two years from the date of the last message in each support conversation.
- Technical logs (IP addresses, device data): Retained for twelve months from the date of collection, for security and fraud detection purposes.
When the applicable retention period expires, fomo7 securely deletes or anonymises the data so it can no longer be linked to any individual player. Anonymised aggregated data may be retained beyond these periods for analytical purposes without any identifying information.
9 How fomo7 Keeps Your Data Secure
fomo7 takes data security seriously and applies multiple layers of technical and organisational measures to protect your personal information. These include:
- Encryption in transit: All data transmitted between your device and fomo7's servers is encrypted using TLS (Transport Layer Security). The padlock icon in your browser confirms this connection is secure whenever you use fomo7.
- Encryption at rest: Sensitive personal data stored in fomo7's systems is encrypted at rest. This means even if storage media were physically accessed without authorisation, the data would not be readable.
- Password hashing: Your fomo7 account password is stored as a cryptographic hash — not in plain text. This means even fomo7 staff cannot read your password. If you forget your password, it must be reset rather than retrieved.
- Access controls: Access to personal data within fomo7's systems is restricted to staff who need it to perform their specific role. Support staff can see what is necessary to resolve your query — they cannot access payment credentials, for example.
- Fraud monitoring: fomo7's systems continuously monitor for unusual login attempts, unusual payment patterns, and other indicators of account compromise. Suspicious activity triggers automated alerts and human review.
- Third-party security standards: Technology providers used by fomo7 are selected in part on the basis of their own security certifications and compliance with recognised security standards.
Your role in security: fomo7's security measures protect the data once it reaches our systems. The security of your device and your fomo7 account password is your responsibility. Use a strong, unique password for fomo7 and do not share it with anyone. If you believe your account has been accessed by someone else, contact support immediately.
10 Your Privacy Rights as a fomo7 Player
As a player on fomo7, you have the following rights regarding your personal data. To exercise any of these rights, contact fomo7 support at support@fomo7.run with your account details and a clear description of your request. fomo7 will respond within 30 days.
Right of Access
You can request a copy of the personal data fomo7 holds about you. fomo7 will provide this in a commonly readable format. This includes your registration data, transaction history, and any KYC documents on file.
Right to Rectification
If any personal data fomo7 holds about you is inaccurate or incomplete, you have the right to request a correction. For example, if your name was entered incorrectly during registration, you can request an update.
Right to Erasure
You can request deletion of your personal data in certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw consent and there is no other legal basis for processing. Note that legal retention obligations may mean some data cannot be deleted immediately.
Right to Restriction
In certain situations you can request that fomo7 restricts processing of your data — for example, while a rectification request is being assessed. Restricted data is retained but not actively processed beyond storage.
Right to Data Portability
Where fomo7 processes your data on the basis of consent or contract, and by automated means, you can request a machine-readable copy of your data to transfer to another service. This applies primarily to your account registration data and transaction history.
Right to Object
You can object to processing of your personal data where fomo7 relies on legitimate interests as the legal basis. fomo7 will assess whether its legitimate interests override your rights. You also have an absolute right to object to direct marketing at any time.
11 Children's Privacy — Under-18 Protection
fomo7's products and services are strictly intended for adults aged 18 and over. fomo7 does not knowingly collect personal data from anyone under the age of 18. Age is verified as part of the registration and KYC process.
If fomo7 becomes aware that it has inadvertently collected personal data from a person under 18 years of age, the associated account will be closed immediately, all deposits will be returned to the original payment method, and all data collected from the minor will be permanently deleted from fomo7's systems as soon as practicable.
If you believe a person under 18 has created a fomo7 account, please notify us immediately at support@fomo7.run. We will investigate and act promptly. fomo7 does not engage in any form of marketing aimed at minors and does not use channels or content known to primarily reach under-18 audiences.
12 Marketing Communications
fomo7 may send you promotional communications about offers, bonuses, new features, and upcoming cricket or PSL betting events that may be of interest to you. These communications are sent only where you have not opted out of receiving them during registration or at any subsequent point.
Marketing communications from fomo7 may be delivered via SMS to your registered Pakistani mobile number, or by email where you have provided one. You can opt out of marketing communications at any time by:
- Using the unsubscribe link or opt-out instruction included in any marketing message from fomo7.
- Updating your communication preferences in your fomo7 account settings.
- Contacting support at support@fomo7.run with the subject line "Unsubscribe from Marketing."
Opting out of marketing does not affect transactional communications — fomo7 will still send you account notifications, deposit and withdrawal confirmations, security alerts, and support responses, as these are necessary for account management and cannot be disabled.
fomo7 does not share your contact details with third-party marketing companies. All marketing communications you receive will come from fomo7 directly.
13 Changes to This Privacy Policy
fomo7 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made — changes that meaningfully affect your rights or how your data is used — fomo7 will notify you through the email address or mobile number registered to your fomo7 account at least seven days before the updated policy takes effect, where practicable.
The current version of this Privacy Policy is always available at fomo7.run/privacy-policy. The "Last Updated" date at the top of this page indicates when the current version was published. For minor clarifications or non-substantive updates, we may update the policy without advance notice, but the updated date will always reflect the most recent version.
Your continued use of fomo7 after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with a material change, you should stop using fomo7 and request account closure through customer support before the change takes effect.
14 How to Contact fomo7 About Privacy
If you have any questions about this Privacy Policy, want to exercise any of your data rights described in Section 10, or have a concern about how fomo7 has handled your personal information, please contact us:
- Email: support@fomo7.run
- Subject line for data requests: "Privacy Request — [Your Account Username]"
- Availability: 24 hours a day, 7 days a week
- Response time: fomo7 will acknowledge data-related requests within 3 business days and provide a full response within 30 days
For formal data access or erasure requests, fomo7 may ask you to verify your identity before processing the request, to ensure that data is only disclosed or deleted at the request of the account holder.
Complaints: If you believe fomo7 has handled your personal data in a way that is not consistent with this Privacy Policy or your legal rights, please raise the matter with fomo7 support in the first instance. We will investigate and provide a written response. If you remain unsatisfied, you may have the right to escalate to relevant data protection authorities in your jurisdiction.
Six Reasons Your Data Is Safe with fomo7
Privacy is not a checkbox at fomo7. These are the concrete practices that back up our commitment to protecting Pakistani player data.
We Never Sell Your Data
fomo7 does not sell, rent, or trade your personal information to advertisers, data brokers, or any third party for commercial gain. Your data is used only to operate your fomo7 account and comply with legal requirements. That is where it stays.
Encryption on Every Layer
Data moving between your phone and fomo7 is encrypted in transit via TLS. Sensitive data stored in fomo7 systems is encrypted at rest. Your password is hashed — not stored in readable form. Multiple encryption layers mean a breach at one level does not expose readable data.
Payment Credentials Untouched
fomo7 never stores your Easypaisa PIN, JazzCash password, full card number, or any complete payment credential. Payment processing flows through the payment provider's own encrypted systems. fomo7 sees only the transaction confirmation and reference number — nothing sensitive.
Access Limited to What's Needed
Only fomo7 staff who need your data to do their specific job can access it. Support staff see what is needed to resolve your query. Financial staff see transaction records. No single person or team has unlimited access to all your data — access is compartmentalised by role.
Clear Retention Limits
fomo7 keeps your data only as long as it is needed — and no longer. Specific retention periods for each data type are published clearly in this policy. When the retention period expires, data is securely deleted or anonymised. No indefinite storage of information that is no longer serving a purpose.
You Stay in Control
Pakistani players have real rights over their fomo7 data — access, correction, deletion, portability, and objection. These are not theoretical rights that require a legal battle to exercise. Contact fomo7 support with a clear request and you will get a response within 30 days, full stop.